Who are we:

The Kennet Crayfish Company Ltd. We are based in the UK and delivering our products throughout the UK.

Our Commitment To Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we also make it available on our homepage and at every point where personally identifiable information may be requested.

Anonymous data collected through this website:

Technology is used to collect anonymous information about the use of this website. For example, technology may be used to track which pages of this website visitors view. Technology may also be used to determine which web browsers visitors use. This technology does not identify you personally, it simply enables the compilation of statistics about website visitors and their use of this website.

This website contains hyperlinks to other pages on this website. Technology may be used to track how often these links are used and which pages on this website visitors choose to view. Again this technology does not identify you personally – it simply enables the compilation of statistics about the use of these hyperlinks.

Such anonymous data is used to improve the content and functionality of this website and e-mail updates, to better understand clients and markets, and to improve services.

Cookies and IP address:

In order to collect the anonymous data described in the preceding paragraph, temporary “cookies” that collect the first level domain name of the user (for example, if your e-mail address is “john@bigmail.com,” the cookie collects the “bigmail.com” portion of your e-mail address) and the date and time you accessed this website may be used. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

IP address may also be used to help diagnose problems with this website’s server and to administer this website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many visitors are from outside of the UK.

The Information We Collect:
This notice applies to all information collected or submitted on this website. The types of personal information collected at these pages are:
Email address
Phone number

The Information We DO N0T Collect:

Credit/Debit Card Information

However, this information is collected by the third party payment gateway providers used to successfully take payments for your order. These third parties include secure payment providers such as Sagepay and PayPal. These providers will have their own privacy and data protection policies and The Kennet Crayfish Company Ltd are not responsible for these. We do endeavour to ensure any payment provider we use are compliant with the latest UK and European data protection legislation.

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. I.e Postal courier services, Royal Mail

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please contact us.